What does Kitty Hawk Consulting do?

We are a management consulting firm. We help our clients make their projects successful.

Approaches:

Agile: We are very excited about the successes we have seen using the empirical process control approaches in Agile to help make projects more successful. To support Agile, we have certification in Scrum, and experience training and coaching clients in Scrum and related Agile approaches.

Other: We also have extensive experience with a variety of other project approaches, including various SDMs, Six Sigma SDMs, a variety of client SDLCs, CMMI ML 3 approaches, and various Big 4 approaches. Frankly, in our work and with our customer base, we have found Agile to be much more effective.

Knowledge Areas:

We have SME-level knowledge and resources in a number of domains that can be helpful to our clients. These include:

• The financial services industry: specifically the securities industry, the consumer real estate industry, and the credit card industry.
• A wide range of experience doing IT projects in large financial services firms (in NYC, London and Charlotte).
• Specific knowledge in the activities associated with getting business domain knowledge transferred into a software product or project.
• A wide range of experience in strategy and process improvement analysis approaches.

We believe strongly in the importance of understanding the end-customer. This is often hard, but there is no substitute for it. For process improvement, Lean and Six Sigma have impressed us. We highlight one challenge: the customer, without thinking about it, looks at the product in a holistic way, while in practice process improvement seems to have to be done only after decomposing the product a level or two.

In the securities industry, our customers are major players in the securities field. Our main customer groups are capital markets traders, asset managers, and investor services providers. We also support their customers and related parties.

We are small, so we can focus on your specific needs. And we have a wide range of associates and contacts, to assist you in bringing the most effective skills to bear on your needs.

We started the firm in 1991.

Our consulting typically involves identifying business goals, improving operations, and identifying and developing technology and related solutions. We like to roll up our sleeves and assist with the implementation. We do not like ideas or Powerpoints where no rubber meets the road.